Mystery shopping for your local business
WelcomeScan calls your business like a new customer, then shows you what helped, what got in the way, and what to fix first.
Pick a caller
We call
Get the report
Fictional example call · Maya calls your local business
“I’m hoping to get started this week. What should I do next?”
Example result · 64/100
No one checked what mattered most
The free test never asks for a card.
Maya's test call
64/100
Customer situation
Maya · Ready to act
“I’m hoping to get started this week. What should I do next?”
No one checked what mattered most
8 completed scans
Evidence you can hear for yourself.
Recording + transcript
The score never stands alone.
I built WelcomeScan because the first phone call is too important to guess about. Amit Patel, founder
Switch callers and the conversation changes: what they ask, where the reply stalls, and why they leave.
Calling your local business
Maya is on the line
Illustrative call
Maya with a local business
Team member
Thanks for calling. How can I help you today?
Maya
I’m hoping to get started this week. What should I do next?
Team member
The call stalls hereWe may be able to help. You can find more information on our website.
Maya
Okay. I’ll keep looking. Thanks.
What WelcomeScan catches
Maya was ready to move, but the call offered no next step.
Maya got an answer. The call still went nowhere.
Conversation score
64
/ 100
The employee sounded helpful, but the call ended without a clear next step or a way to follow up.
Caller: Maya · New customer ready to move
The greeting felt natural
The main question was answered
No one checked what mattered most
No callback details were taken
Fix this first
Before the call ends, give one clear next step and ask how to reach them.
We'll email you the local business report you just saw.
We’ll send the useful example now. One click in the email confirms future updates.
Five business-line scans across your saved locations each calendar month, with the evidence and next step from every conversation.
$39
per month
The free test stays free.
On a business scan, whoever normally answers your line. The free test calls you first so you can experience the product yourself.
The recording, transcript, a score out of 100, the moments that helped, and the first thing worth fixing.
$39 per month includes five business-line scans across your saved locations each calendar month. Cancel anytime.
Yes. WelcomeScan records and transcribes the call for your private report.
No. The caller stops before making an appointment, accepting a quote, placing an order, or making a commitment.