Hear the call that makes a good lead call the next law firm.

WelcomeScan tests the first conversation with your firm and shows whether a prospective client felt heard and knew what came next.

Try it
Read the call transcript: Small-business contract review
  1. Chris: Good morning, thank you for calling Alder and Finch Law, this is Chris. How may I direct your call?
  2. Maya: Hi, I was calling about having a business contract reviewed.
  3. Chris: Certainly. What would you like to know?
  4. Maya: I have a vendor contract for my small business that I would like a lawyer to review before I sign it. Is that something your firm handles?
  5. Chris: We handle some contract reviews. Is there an active dispute connected to it?
  6. Maya: No, there is no active dispute.
  7. Chris: All right. An intake person would review the request and have the right person follow up.
  8. Maya: Okay, I understand. When should I expect someone to get back to me?
  9. Chris: Usually within one business day, though I cannot promise an exact time.
  10. Maya: That answers my question. Thank you.

Example score

94/100

Verdict

Maya confirmed the fit and got a one-business-day follow-up window.

How WelcomeScan works.

  1. 01

    Add a location

    Add and verify its business line, then save the hours your team answers.

  2. 02

    Secret caller

    WelcomeScan calls like a real customer at randomized times within those hours.

  3. 03

    Analysis

    For completed conversations, review the recording, transcript, evidence-backed score, and what to coach next.

See the calls we test.

Monthly monitoring rotates relevant, non-emergency issues to test whether your team understands them, answers clearly, and owns the next step.

Customer issue

A small-business owner wants a lawyer to review a routine vendor contract.

“Hi, I have a vendor contract for my small business that I would like a lawyer to review before I sign it. Is that something your firm handles?”

What this tests

  • Practice fit
  • Structured intake
  • Callback expectations

Monthly scan plan

$39/month

Up to five planned observations randomized within your saved open hours each month, with up to three reach attempts per observation when those hours permit, recordings, transcripts, and private reports. Cancel anytime.

Paid calls require a verified business line in a supported U.S. state.