Mystery shopping for your phone line
WelcomeScan calls with the questions a new client actually asks, then shows you whether curiosity turned into a next step.
Pick a caller
We call
Get the report
Maya's question
“I’m interested in Botox for the first time. How soon could I speak with someone?”
No card required.
Maya's test call
74/100
Customer situation
Maya · Ready to act
“I’m interested in Botox for the first time. How soon could I speak with someone?”
The consultation process stayed vague
8 completed scans
Evidence you can hear for yourself.
Recording + transcript
The score never stands alone.
I built WelcomeScan because the first phone call is too important to guess about. — Amit Patel, founder
Test a ready-to-act customer first. Then try a first-timer, a comparison shopper, or someone with one exact question.
Your caller
Maya · Ready to act
Knows what they want and asks for the clearest way to move forward.
Maya · High intent
What they might ask
“I’m interested in Botox for the first time. How soon could I speak with someone?”
Listen for: Whether strong intent becomes a specific next step.
Maya got a friendly answer, but no path to a consultation.
Conversation score
74
/ 100
The welcome felt warm. The call stalled when Maya asked what she should do next.
Caller: Maya · First-time Botox inquiry
The greeting felt personal
A consultation was recommended
The consultation process stayed vague
No contact details were requested
Fix this first
Explain the consultation in one sentence, then offer to have the right person follow up.
Not ready to run a call?
We’ll send the useful example now. One click in the email confirms future updates.
Coming soon
Monthly monitoring will show you what changes across calls, locations, and shifts. Join the early list.
On a business scan, whoever normally answers your line. The free test calls you first so you can experience the product yourself.
The recording, transcript, a score out of 100, the moments that helped, and the first thing worth fixing.
Yes. WelcomeScan records and transcribes the call for your private report.
No. The caller stops before making an appointment, accepting a quote, placing an order, or making a commitment.